Return & Refund Policy

The Manual Store — Effective March 1, 2026

We want you to be completely satisfied with your purchase. We've been helping farmers and equipment owners since 2005, and we've built our policy to be fair, straightforward, and customer-friendly.

30-Day Satisfaction Guarantee

You have 30 days from the date your order ships to request a return or refund.

What Qualifies for Return or Refund

Printed Manuals: Unopened, in original shrink-wrap, unused condition. Wrong item or damaged on arrival = full refund, including the original shipping cost.
Apparel & Merch (t-shirts, hoodies, crewnecks, etc.): Unworn, unwashed, with tags attached, in original packaging. Defective print or wrong size = full refund or exchange.

What Does NOT Qualify

Opened or used printed manuals
Merch that has been worn, washed, altered, or damaged after receipt
Orders placed more than 30 days ago
Custom or personalized items (if applicable)

How to Return Something

Step 1: Email Sales@TheManualStore.com within 30 days with your order number and reason for the return.
Step 2: We'll send you a return authorization and instructions.
Step 3: Ship the item back in its original condition. Customer pays return shipping unless the item was our mistake.
Step 4: Once we receive and inspect your return (usually 2–3 business days), we'll issue a refund to your original payment method.
Refunds are processed within 5–7 business days after we receive the return. Original shipping is non-refundable unless the return is due to our error.

Important Notes

Restocking Fee: None. We don't charge restocking fees on any returns.
Damaged or Wrong Item: We cover return shipping and send a replacement or full refund immediately. Just send a quick photo to Sales@TheManualStore.com.
International Orders: The 30-day window still applies. International customers are responsible for return shipping costs and any customs fees.

Questions about a return?